Frequently Asked Questions
Can't find what you're looking for? Email us at hello@makejarentals.co.ke.
Is Makeja Rentals free to use?
Yes. Browsing listings, saving favorites, messaging landlords, and posting a roommate profile are all free. Landlords can list properties for free too — see "Do landlords pay to list a property?" below for optional paid upgrades.
How do I contact a landlord about a listing?
Open any listing and tap "Show Contact Details" to get the landlord or caretaker's phone number and WhatsApp link. You can message them directly to ask questions or arrange a viewing.
What does the "Verified" badge mean?
A Verified badge means our team has reviewed the listing for accuracy and, where possible, confirmed the property exists as described. It's a trust signal, not a guarantee — always view a property in person before paying anything.
Do you charge agent fees?
No. Makeja Rentals connects you directly with landlords and caretakers, with no agent commission added on top of your rent.
How do I list my property?
Create a free account, choose "I'm a Landlord" during signup (or from your dashboard), and use "List a Property" to add photos, pricing, and details. Your listing appears in search once submitted.
Do landlords pay to list a property?
Basic listings are free. We may offer optional paid upgrades in the future, like featured placement, but there's no cost to post a standard listing today.
How does the roommate finder work?
Post a profile with your budget, preferred area, and lifestyle preferences, then browse other seekers' profiles. When you find a match, message them directly through the platform to coordinate.
How do I pay a deposit or rent?
Makeja Rentals doesn't process payments between tenants and landlords. Arrange payment directly with the landlord — and never send money before visiting the property and signing a written agreement. See our Safety Tips for more.
I found an inaccurate or suspicious listing. What do I do?
Email us at admin@makejarentals.com with the listing name or link and we'll review it.
Can I edit or remove my listing after posting?
Yes — manage all your listings from your landlord dashboard, where you can edit details, mark a unit as unavailable, or delete it entirely.